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MHI Ltd. Privacy Policy

Appropriate action will be taken for violations of this policy and its related practices.

MHI takes all reasonable security measures to protect personal information from loss, unauthorized access, destruction, misuse, modification and disclosure. We cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. MHI will not be liable in any way in relation to any breach of security, or unintended loss, or disclosure of information due to the site being linked to the internet.

Privacy Questions & Answers

Do I have to provide my personal information?

No. You don’t need to provide any information that identifies you or any other personal information in order to use MHI’s website. MHI receives personal information from you only with your express consent or when you voluntarily choose to provide it. Consent may be withdrawn, subject to legal or contractual agreements. We will respond to your request within ten (10) business days.

To use the portal portion of our website, an online form must be completed with your personal information and consent. We use this information to ensure that our portal users have proper access levels and associated privileges.

How does MHI collect and use my information?

MHI collects your personal information through various means including personal contact, job and co-op student applications, phone contact, submitting your e-mail and through website cookies. This information is collected to manage our ongoing relationship with you. In general, the information collected and used about you is for the purposes of:

• Providing information about MHI and its operations, including, but not limited to: newsletters, marketing information, software updates and upcoming events;
• Product purchases and support;
• Enhancing the functionality of our website;
• Managing and administering contracts;
• Meeting any legal or regulatory requirement or obligation;
• Developing and improving our products and services, website content and advertising;
• Sending important notices such as changes to our terms, conditions, and policies;
• Managing and developing our business;
• Internal auditing, data analysis and research.

What information does MHI collect?

MHI only collects the minimum required personally identifiable data such as your name, title, company/educational institution, address, telephone and fax number, and e-mail address, when it is voluntarily submitted by you. At no time will MHI request or collect sensitive personal information.

Does MHI release my information to others?

No. We do not sell, rent, or give away your personal information. We will not release your personal information to a third party unless authorized by you or requested by a court order. All personally identifiable information collected can be disclosed to judicial or other government agencies subject to warrants, subpoenas or other governmental orders.

What about children using your website?

This site is not directed at children. We do not intentionally collect information from people under the age of eighteen (18).

Do I have to receive information from MHI?

You may choose to receive information from MHI or you may opt out at any time simply by clicking the unsubscribe link on our correspondence or by notifying us at privacy@mhi.ca.

Due to contractual obligations you may not opt out of receiving important administrative notices such as changes to our terms and conditions, general policy, warranty, and security information. This information is considered vital to your interaction with MHI. You may request to have this information deleted upon termination of your product/service agreement.

Does MHI use cookies?

When you view certain areas of our web site information may be stored on your computer. This information will be in the form of a "cookie" or similar file and will permit tailoring of the web site to better match your interests and preferences. We do not use cookies to retrieve data from your hard drive, or to obtain your email address, or to obtain any other personal information.

You may choose not to accept cookies by setting your browser privacy options. Please refer to your browser documentation for more information. Please note, that by not accepting cookies you may limit the functionality that we can provide when you visit our site.

Additionally, MHI uses Google Analytics, a web analytics service provided by Google Inc., to provide website marketing data. This tool uses cookies which are automatically downloaded on your computer to collect anonymous information. The information reported includes traffic patterns, such as how visitors access our website, pages viewed, average time on our site, and where in the world our visitors come from. If you would prefer to opt out of being tracked by Google Analytics across all websites please visit http://tools.google.com/dlpage/gaoptout.

How does MHI store my information and for how long?

MHI takes all reasonable security measures to protect your personal information. We maintain procedures to ensure your personal information is collected and stored in a secured manner. Information is only accessible to designated staff to carry out the stated purposes we have communicated to you. MHI retains information only for as long as necessary and as required by law.

What can I do to protect my information?

You are responsible for creating and maintaining your user ID and password. Choose a password that is not easy to guess and do not write your password down. Never share your password with anyone. No one from MHI will call or e-mail you asking for your password.

It is also important that your computer anti-virus and security software is kept up to date. When your session is complete, please ensure you properly log-off from our site and close your browser.

You are responsible for all interaction with the site occurring in connection with your password and user name. You must immediately notify MHI of any unauthorised use of your password and user name, or any other breach of security related to your account and the site.

How do I ensure the accuracy of my information or have it removed?

To review, correct, update or remove information you previously provided you may contact our office as follows:

• e-mail: privacy@mhi.ca
• phone: 204-989-1240.
• send your updated information to: 

Manitoba Hydro International Ltd.
211 Commerce Drive
Winnipeg, Manitoba
Canada
R3P 1A3

Attention: Privacy Officer

Please ensure you clearly indicate the information you would like to change in our database. We will respond to your request within ten (10) business days. We may need to retain certain information for recordkeeping purposes and reserve the right to re-contact former users of the site for important administrative notices. You may request to have this information deleted once your product/service agreement has expired. We will not be able to comply with requests for changes to information that has been archived as part of our business operations.

What about posting my personal information to the PSCAD Forums?

MHI discourages you from posting personal, confidential, or proprietary information. Do not post information that is not intended for public use such as e-mail addresses, pictures, instant messenger logs, and confidential information. MHI terms of use and privacy policy apply to the MHI Forums and Bulletin Boards.

Does MHI’s privacy policy extend to links to external websites?

No. Our privacy policy applies exclusively to information collected by MHI and our website. The MHI website may contain links to external websites that are provided as a convenience for our users. MHI is not responsible for the privacy practices and security of these external web sites. To ensure your personal information is protected we recommend you examine the privacy policy for each website you visit.

What if I have further questions or concerns about my privacy?

If you have questions or concerns regarding your privacy and this website please contact us at:

Manitoba Hydro International Ltd.
211 Commerce Drive
Winnipeg, Manitoba
Canada
R3P 1A3

Attention: Privacy Officer

Phone: 204-989-1240
Fax: 204-989-1277
E-mail: privacy@mhi.ca

MHI may revise this privacy policy at any time without notice. Changes will be posted on this website. This privacy policy supersedes and replaces any previous privacy policies.

By accessing MHI’s website you are agreeing to the privacy policy and all applicable laws and regulations. Where there is an inconsistency between this privacy policy and the law, the law shall prevail.

This privacy policy is effective April 5, 2012.

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MHI Ltd. Anti-Spam Policy

Manitoba Hydro International Ltd. fully supports Canada’s Anti-Spam Legislation Bill C-28 (CASL) expected to be in force by the end of 2012.

MHI will only send professional communications to you with your expressed or implied consent. Communications may include information about MHI and its operations, as well as newsletters, marketing information, administrative notices, software updates, and upcoming events. We do not sell, rent, or give away your personal information. We will not release your personal information to a third party unless authorized by you or requested by a court order.
Information you receive from MHI will include the following:

• a clear subject line and identification that the communication is from MHI;
• our complete contact information including the name of person sending the e-mail;
• ability to unsubscribe at any time simply by clicking the unsubscribe link on our correspondence or notifying us at privacy@mhi.ca.

The process to unsubscribe is within ten (10) business days from the time of request. Due to contractual obligations, you may not opt out of receiving important administrative notices such as policy, warranty and security information which are vital to your interaction with MHI. You may request to have information deleted upon termination of your product/service agreement.

We will not install any software on your computer without your informed and expressed consent. Consistent with CASL, consent is considered to be given for computer programs such as cookies, HTML code and Javascripts used to enhance the functionality of our web site. A consent procedure is also not required for ongoing software updates and upgrades where expressed consent has previously been obtained.

If you have any questions or concerns regarding our anti-spam policy please contact us at:

Manitoba Hydro International Ltd.
211 Commerce Drive
Winnipeg, Manitoba
Canada
R3P 1A3

Attention: Privacy Officer

Phone: 204-989-1240
Fax: 204-989-1277
E-mail: privacy@mhi.ca
 

This anti-spam policy is effective April 5, 2012.

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MHI Ltd. Terms of Use

This terms of use policy applies to Manitoba Hydro International Ltd. (MHI) including all of its divisions, Manitoba Hydro International Utility Services, Manitoba HVDC Research Centre, Manitoba Hydro Telecom, and W.I.R.E. Services.

By accessing MHI’s website, you are agreeing to the terms of use and all applicable laws and regulations. Please read this terms of use completely. If you do not agree with any of these terms, do not use this website.

MHI may revise the terms of use at any time without notice. Changes will be posted on this website.

Privacy Policy:

MHI adheres to all applicable privacy legislation within the Province of Manitoba and Canada. By using this website, you acknowledge that you have read our privacy policy and agree to all of the terms and conditions. Please click here for our privacy policy which forms part of this terms of use.

Please note, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. MHI will not be liable in any way, in relation to any breach of security, unintended loss, or disclosure of information, due to the site being linked to the internet.

Website Information:

The information and services provided in this website are only for your information, non-commercial, personal use and do not represent and should in no way be considered as solicitation, endorsement, suggestion, advice or recommendation to use, rely on, exploit or otherwise apply such information or services.

This site may contain links to external websites that are provided as a convenience for our users. MHI is not responsible for the content, terms of use, privacy practices and security of these external sites.

Submitting content to website and forum:

Certain areas of this website enable you to access and provide non-personal information or feedback to MHI. You agree that by submitting any content of non-confidential or non-personal nature, you: (i) will only submit content in compliance with applicable laws; (ii) will not submit content that contains any viruses or other software that may adversely affect any computer; (iii) understand and agree that such content will be deemed non-confidential and grant to MHI the irrevocable right to use, copy, modify, and publish such content and the expression thereof via any media for any purpose, and waive any moral rights you may have in such content. In addition, MHI reserves the right to remove any such content, in whole or in part, that it, at its sole discretion, deems inappropriate, unlawful, or in violation of these terms and conditions.

Linking and Framing Prohibited:

You agree not to establish a link between any other web site and this web site, or permit anyone else to establish such a link, either to the home page or to any other page or subsidiary page, without the express written permission of MHI. You agree not to frame any page or portion of this web site. The creation and facilitation of links and frames to this web site is prohibited and will be grounds for termination of your access to this web site, unless express written permission is granted.

Ownership:

This website is the exclusive property of MHI and is protected by Canadian and foreign intellectual property laws and agreements. Except for your informational, personal, non-commercial use as authorized herein or as and where otherwise provided in the website, you may not reproduce, download, derivative, modify or distribute any content of this website, in whole or in part and irrespective of format or language, without MHI’s prior written permission. The terms of use herein must be retained and displayed in full on all permitted reproductions, disseminations, and work products. Nothing contained herein shall be construed as conferring by implication, estoppel or otherwise any license or right under any patent, trademark or copyright of MHI or of any third party.

Copyright:

The information on this web site, including without limitation, all design, text, images, white papers, press releases and other content is owned by MHI or used under license from the copyright owner. This information is protected by Canadian and foreign copyright, and other intellectual property laws. This information may not, except under written license, be copied, reproduced, transmitted, displayed, performed, distributed, rented, sublicensed, altered, stored for subsequent use or otherwise used in whole or in part in any manner without written permission of MHI.

Trademark:

Trademarks, logos, images and service marks used on this site are the exclusive property of MHI and are protected by copyright, trademark, and other applicable intellectual and proprietary rights laws. Trademarks, logos, images and service marks or other names including those not currently used on this site may not be reproduced without prior written permission of MHI.

Intellectual Property Notice:

The materials located on this website are protected by copyright, trademark, and other forms of proprietary rights and are owned or controlled by MHI or the party credited as the provider of the information.

Errors, Inaccuracies and Omissions:

We strive to ensure the content on our site is complete and accurate. We do not guarantee that the information on this site will be free of errors, inaccuracies and omissions. We reserve the right to correct any error, inaccuracy, and omission or to change information without notice.

Disclaimer:

INFORMATION AND SERVICES PROVIDED IN THIS WEBSITE ARE PROVIDED SOLELY ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY WARRANTY WHATSOEVER. MHI MAKES NO REPRESENTATIONS OR GUARANTEES, AND DISCLAIMS ALL WARRANTIES, CONDITIONS, UNDERTAKINGS OR TERMS, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY EXPRESS OR IMPLIED WARRANTIES AS TO MERCHANTABILITY, OWNERSHIP, SAFETY, COMPLETENESS, ACCURACY, CORRECTNESS, RELIABILITY, CURRENTNESS, TIMELINESS, COMPATIBILITY WITH OR SAFETY FOR ANY USER SYSTEM, OR FITNESS FOR ANY PARTICULAR PURPOSE OR OTHERWISE.

USE OF THIS WEBSITE, INCLUDING WITHOUT LIMITATION ANY INFORMATION AND SERVICES THEREIN IS AT YOUR SOLE RISK. YOU ARE RESPONSIBLE FOR VERIFYING ALL INFORMATION AND RESULTS OF SERVICES BEFORE RELYING ON SAME, MHI MAKES NO REPRESENTATIONS OR WARRANTIES THAT INFORMATION AND SERVICES PROVIDED IN THIS WEBSITE WILL BE UNINTERUPTED OR ERROR-FREE. YOU ARE RESPONSIBLE FOR TAKING ALL NECESSARY PRECAUTIONS TO ENSURE THAT ANY CONTENT YOU MAY ACCESS OR OBTAIN FROM THIS WEBSITE IS FREE OF VIRUSES. MHI AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES AND AGENTS SPECIFICALLY DISCLAIM ANY LIABILITY, WHETHER BASED ON CONTACT, TORT, STRICT LIABILITY OR OTHERWISE, FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, OR SPECIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH YOUR ACCESS TO OR USE OF THIS WEBSITE, EVEN IF MHI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND WHETHER CAUSED IN WHOLE OR IN PART BY NEGLIGENCE, ACTS OF GOD, TELECOMMUNICATIONS FAILURE, THEFT OR DESTRUCTION OF, OR UNAUTHORIZED ACCESS TO THE WEBSITE, RELATED INFORMATION OR PROGRAMS.

If you have questions or concerns regarding the terms of use and this website please contact us at:

 

Manitoba Hydro International Ltd.
211 Commerce Drive
Winnipeg, Manitoba
Canada
R3P 1A3

Attention: Privacy Officer

Phone: 204-989-1240
Fax: 204-989-1277
E-mail: privacy@mhi.ca

This terms of use policy is effective April 5, 2012.

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Legal Notice

Governing Laws and Jurisdiction

This website (excluding external linked websites) is owned and controlled by Manitoba Hydro International Ltd. (MHI) within the Province of Manitoba, Canada. This privacy policy and terms of use is construed and interpreted in accordance with the laws of Manitoba and the laws of Canada. The parties hereto agree that any legal suit, action or proceeding arising out of or relating to this agreement shall be instituted in any applicable Federal or Provincial Court of competent jurisdiction located in the Province of Manitoba, Canada. This agreement is subject to conditions imposed by governments of the Territory and Canada.

Website Links

This website may provide links to external sites neither maintained nor under control of MHI. MHI cannot, and does not, warrant the accuracy, completeness, non-infringement, merchantability, or fitness for a particular purpose of any information available through these links and disclaims endorsement of its contents or opinions expressed on such sites.

This legal notice is effective April 5, 2012.

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